SHIPPING & RETURNS

Shipping Policy

We ship across Canada using different courier services for online orders and might require a signature upon delivery (to ensure you receive your package). Shipping rates subject to change without notice. Orders within Fredericton will be personally delivered by East Side Shop.

 

Flat Rate Shippping: 

Less than $100. (before tax)         $8.75 CAD

Over $100. (before tax)            FREE

All orders are reviewed the next business after purchase and customer should allow at least 3 business days for orders to be processed and ready for shipping.  Customer will be notified via email when their order has been shipped, along with a tracking number. Allow 5-10 business days for delivery of order. Any questions or issues in regards to shipping should be sent to our email through the contact page.

Return & Exchange Policy

We are proud of our products and want you to be satisfied with your purchase.  We will happily provide an exchange or store credit for your order within 30 days of receipt.  We stand by our products for quality and workmanship however, for hygienic reasons, we cannot accept returns on a product that is not in its original condition and packaging which includes anything that has been washed or used.

All items returned to East Side Shop will be shipped prepaid by the customer.  Feel free to contact us via email if you need to be advised on the best method of shipping, or any questions in regards to returns.